Privacy Policy

Effective: October 2026

Protecting your personal data is important to us. This privacy policy explains what personal data is processed when you visit claudia-masika.com, for what purposes, and what rights you have under Swiss data protection law.


1. Responsible Party

The party responsible for processing personal data related to this website is:

Claudia Piller, also known as Claudia Masika, Switzerland
UID: CHE-373.716.053
contact@claudia-masika.com

For management inquiries:
management@claudia-masika.com

For booking inquiries:
booking@claudia-masika.com

The website was designed and technically implemented by:

Büro Zumbach GmbH
Wohlhausenweg 2
3645 Gwatt
Switzerland

Marion Zumbach
Email: info@buerozumbach.ch
UID: CHE-295.382.379

Büro Zumbach GmbH processes personal data only as part of website technical support and, where necessary, on behalf of the responsible party.


2. Principles of Data Processing

Personal data is processed only to the extent necessary for operating this website, communicating with visitors, providing content, or ensuring technical security.

We process personal data according to the principles of legality, proportionality, transparency, and purpose limitation.

We generally collect only the data necessary for the intended purpose.


3. Website Visits and Server Log Data

When visiting claudia-masika.com, the hosting provider automatically processes technical information.

This may include:

  • IP address

  • Date and time of access

  • Accessed pages and files

  • Referrer URL

  • Browser type and version

  • Operating system used

  • Hostname or technical connection data

  • Amount of data transferred

  • Technical status information

This data is used primarily to ensure the secure, stable, and reliable operation of the website and to detect and prevent misuse or attacks.

The hosting and domain provider is:

HOSTSTAR – Multimedia Networks AG
Kirchgasse 30
3312 Fraubrunnen
Switzerland

Hoststar may process server and access data as part of technical operations.

Server log data is retained only as long as necessary for secure and proper operation or to investigate security incidents.


4. Contact via Email

If you contact us by email, the information you provide will be processed.

This may include:

  • Name

  • Email address

  • Additional voluntarily provided contact details

  • Content of your message

  • Information arising from further communication

The data is used to handle and respond to your inquiry.

The communication may be handled by Claudia Masika, management, or Büro Zumbach GmbH responsible for technical support.

Data is retained only as long as necessary to process the inquiry or to comply with legal retention requirements.


5. Contact Form

A contact form is provided on the website.

If you use the contact form, the information you enter will be processed. This may include:

  • Name

  • Email address

  • Phone number, if provided

  • Message content

  • Additional voluntarily provided information

The data is used exclusively to handle and respond to your inquiry and related communication.

Data transmission occurs via the website or hosting provider's technical infrastructure and is forwarded to the responsible party for processing.

Please do not submit especially sensitive personal data via the contact form unless necessary for your inquiry.


6. Cookies and Similar Technologies

This website may use cookies and similar technical technologies.

Cookies are small files stored on your device. They help provide the website, save settings, or enable website use.

We only use cookies and similar technologies that are necessary for operating the website or whose use complies with legal requirements.

Non-essential cookies or tracking technologies are not used for purposes beyond those described in this privacy policy.

You can configure your browser to block or delete cookies, which may limit some website functions.

According to current recommendations by the Swiss Federal Data Protection and Information Commissioner (FDPIC), users must be informed about non-essential cookies and their purposes and have the option to refuse their use.


7. Embedded YouTube Videos

This website may include embedded videos from YouTube.

Provider:

Google Ireland Limited / Google LLC

When you access a page with an embedded YouTube video, a connection to YouTube/Google servers may be established. This can include transmitting your IP address, device information, browser data, and the page accessed.

Depending on the integration and service settings, cookies or similar technologies may also be used.

Google states that visiting websites with embedded YouTube content may transfer information to Google.

Using YouTube may result in data being transferred outside Switzerland, especially to the USA. Such transfers comply with Swiss data protection law requirements.

More details can be found in Google's privacy policy.


8. Spotify

Spotify content may be embedded or linked on the website.

Provider:

Spotify AB
Regeringsgatan 19
111 53 Stockholm
Sweden

Embedded Spotify content is interactive. Using it may allow Spotify to collect technical information about your device and service use.

Spotify processes personal data according to its privacy policy, effective since June 2026.

More information is available in Spotify's privacy policy.


9. Deezer

Deezer content may be linked or embedded on the website.

By clicking a Deezer link or using embedded Deezer content, Deezer's privacy policies apply.

If data is transmitted directly to Deezer through embedding, Deezer processes it according to its privacy policy.


10. Instagram

Instagram content or links may be present on the website.

Provider:

Meta Platforms Ireland Limited and affiliated Instagram companies.

Clicking an Instagram link or using embedded content may establish a connection to Instagram/Meta servers, transmitting technical data and visit information.

Instagram/Meta is responsible for further data processing. Their privacy policies apply.


11. Facebook

Facebook links or content may be included on the website.

Provider:

Meta Platforms Ireland Limited and affiliated companies.

Clicking a Facebook link or using embedded Facebook content may transfer data to Meta.

Meta is responsible for further processing. Their privacy policies apply.


12. External Links

This website contains links to third-party websites and online services, including music platforms, social networks, booking and management services, and other external offerings.

Clicking such a link will take you away from our website.

The operators of linked sites are responsible for their data processing. We have no control over their privacy practices.

We recommend reviewing the privacy policies of those providers.


13. Transfer of Personal Data Abroad

Using certain third-party services, especially YouTube/Google, Spotify, Meta, Deezer, or others, may involve processing personal data outside Switzerland.

This applies particularly to providers with offices or infrastructure abroad.

If personal data is transferred to countries without adequate data protection laws, such transfers only occur under Swiss data protection law conditions, such as appropriate safeguards or legal exceptions.

The FDPIC emphasizes the requirement to inform users about such international data transfers.


14. Data Security

We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration, or disclosure.

Data transmission via the website is encrypted (SSL/TLS) where technically possible.

Despite these measures, data transmission over the internet cannot be fully guaranteed secure.


15. Retention of Personal Data

Personal data is kept only as long as necessary for the respective purpose.

Data may also be retained to meet legal retention obligations or to assert or defend legal claims.

After retention periods expire, data is deleted or anonymized where technically and legally feasible.


16. Your Rights

Under Swiss data protection law, you have, subject to legal conditions, the right to:

  • Request information about whether and which personal data about you is processed;

  • Request correction of inaccurate personal data;

  • Request deletion of your personal data unless legal obligations or overriding interests prevent this;

  • Request the transfer of personal data if legal requirements are met;

  • Object to certain processing or request restrictions where legally possible.

To exercise your rights, please contact:

Claudia Piller / Claudia Masika
Email: contact@claudia-masika.com

We reserve the right to request suitable identity verification measures to process information or deletion requests.


17. Questions about Data Protection

If you have questions about how we handle your personal data or wish to exercise your data protection rights, you can contact us at any time:

contact@claudia-masika.com

For management or booking inquiries, you can also contact management:

management@claudia-masika.com


18. Supervisory Authority

If you believe your personal data is being processed unlawfully, you may contact the Swiss Federal Data Protection and Information Commissioner (FDPIC):

Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
3003 Bern
Switzerland

The FDPIC provides information about data protection rights and complaint procedures on its website.


19. Changes to this Privacy Policy

This privacy policy may be updated if the website, technical services, or legal requirements change.

The current version published on this website applies at all times.